Email Contacts
Manage email contacts for notifications. Add verified email addresses that can receive alerts about your domains and monitoring services.
What are Email Contacts?
Email contacts allow you to send notifications to multiple verified email addresses. Each contact must verify their email before they can receive notifications. You can configure which domains and monitoring services each contact receives alerts for.
Benefits
- Team Distribution: Send domain alerts to relevant team members
- Client Notifications: Keep clients informed about their domains
- Granular Control: Configure exactly which domains and services each contact monitors
- Redundancy: Multiple people get notified of critical issues
- Verification Required: All contacts must verify their email before receiving notifications
Plan Availability
Email Contacts by Plan
Free Plan
Email contacts
Only root contact (account email)Starter Plan
Email contacts
Professional
Email contacts
Business
Email contacts
Agency
Email contacts
Enterprise
Email contacts
Free Plan Limitations
Free plan users receive all notifications at their account email address. To add additional email contacts, upgrade to a paid plan.
Adding Email Contacts
Step-by-Step Process
Navigate to Contacts
Go to the Contacts section from your profile dropdown menu.
Add Contact
Click "Add Contact" and enter the email address and contact details.
Verify Email
Aepto sends a verification email. The contact must click the verification link to activate.
Configure Notifications
Set which types of notifications this contact should receive.
Contact Status
Contact Verification States
Pending
Email verification sent but not confirmed. Contact cannot receive notifications until verified.
Verified
Email confirmed and active. Contact can receive notifications based on configuration.
Root Contact
Your primary account email. Always receives notifications and cannot be removed or modified.
Notification Configuration
Per-Domain Notification Settings
Each contact can be configured to receive notifications for specific domains and monitoring services. Settings are configured individually for each domain.
Available Notification Types
- Monitoring: Uptime, downtime, and response time alerts for websites, APIs, IP addresses, subdomains, and ports
- Content Monitoring: Website content change notifications
- Renewal Reminders: Domain expiration and renewal notifications
- Theft Guard: Domain security alerts and unauthorized changes
- Domain Watch: Domain availability and expiration alerts
- Incident Reminders: Status page incident notifications
- Domain Expense Reports: Budget alerts and expense summaries
Additional Monitoring Components
API Monitoring: REST APIs, GraphQL endpoints, webhooks
IP Monitoring: Direct IP addresses and custom ports
Subdomain Monitoring: CDN subdomains, status pages, mail servers
Port Monitoring: HTTP/HTTPS services on custom ports (e.g., 8080, 8443)
Configuration Method
Configure notifications by:
- Using the "Configure Notifications" button on each contact
- Selecting which domains and services each contact should monitor
- Settings sync automatically across all monitoring pages
Managing Contacts
Contact Management
Contact Status
- Pending: Email verification sent but not confirmed
- Verified: Email confirmed and active
- Root: Primary account email (cannot be removed)
Editing Contacts
You can update contact names, notification preferences, and resend verification emails for pending contacts.
Removing Contacts
Remove contacts that no longer need notifications. Root contact cannot be removed.