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Status Pages

Create and manage public status pages for your monitoring services. Share uptime statistics and incident updates with your users.

Quick Navigation

What are Status Pages Creating a Status Page URL Structure & Domains Custom Domain Setup Themes & Customization Managing Incidents Maintenance Management Plan Limits

What are Status Pages?

Status pages are public websites that display the real-time status of your services and infrastructure. They provide transparency to your users about system performance, uptime statistics, and any ongoing incidents or maintenance.

Benefits of Status Pages

  • Transparency: Keep users informed about service status and performance
  • Trust Building: Demonstrate reliability and proactive communication
  • Reduced Support Load: Users can check status before contacting support
  • Incident Communication: Provide updates during outages and maintenance
  • Performance Insights: Share uptime statistics and response times

Creating a Status Page

Step-by-Step Setup

1
Navigate to Status Pages

Go to Monitoring → Status Pages from the main navigation.

2
Create New Page

Click "Create Status Page" and enter basic information like name and description.

3
Add Services

Select which monitoring services to include on this status page.

4
Customize Design

Configure branding, colors, and layout to match your company identity.

5
Publish & Share

Make your status page public and share the URL with your users.

Status Page Features

Real-Time Status

  • Live uptime percentages
  • Current response times
  • Service status indicators
  • Automatic status updates

Performance Metrics

  • Historical uptime charts
  • Response time graphs
  • Incident history
  • Monthly statistics

Incident Management

  • Incident creation and updates
  • Scheduled maintenance notices
  • Status change notifications
  • Post-mortem reports

Customization

  • Custom branding and colors
  • Company logo integration
  • Custom domain support
  • White-label options

Plan Limits

Status Pages by Plan

Free
1

Standard Status Page

Aepto branding included
Starter
2

Standard Status Pages

Aepto branding included
Professional
5

White-labeled Status Pages

Full branding removal
Business
Unlimited

White-labeled Status Pages

Full branding removal
Agency
Unlimited

White-labeled Status Pages

Full branding removal
Plan Feature Details
  • All Themes Available: Default, Dark, Minimal, Corporate, and Brand themes accessible to all plans
  • Standard Pages: Include Aepto branding/watermark (Free & Starter plans)
  • White-labeled Pages: Full branding removal and custom domain support (Professional+ plans)
  • Custom Domains: Use your own domain (status.yourcompany.com) instead of Aepto subdomain
  • All Plans: Incident management, maintenance scheduling, and customization options

URL Structure & Domains

Standard Status Pages (Free Tier)

Free tier users get standard status pages hosted on Aepto's domain:

URL Format: https://yourdomain.com/status/{url-slug}
Example: https://aepto.com/status/my-status-page
  • ✅ Globally unique URL slugs (across all users)
  • ✅ Reserved slug protection (80+ protected routes: api, admin, dashboard, etc.)
  • ✅ Real-time availability validation
  • ✅ Automatic SSL certificates

Custom Domains (Premium Feature)

Premium plans include white-label status pages on your own domain:

URL Format: https://status.yourcompany.com
Example: https://status.acme.com
  • ✅ Complete white-label experience
  • ✅ Automatic SSL via Let's Encrypt
  • ✅ DNS validation required (TXT record)
  • ✅ Background processing for domain setup
Plan-Based Custom Domain Limits
  • Free: 0 custom domains (standard pages only)
  • Starter: 1 custom domain
  • Professional: 3 custom domains
  • Business: 5 custom domains
  • Agency: 10 custom domains
  • Enterprise: Unlimited custom domains

Setting Up Custom Domains

Step-by-Step Setup Process

1
Add Custom Domain

In your status page settings, enter your desired custom domain (e.g., status.yourcompany.com) and save. Aepto will validate your plan allows custom domains and provide DNS instructions.

Plan Requirements: Custom domains require Professional+ plans. Free and Starter plans can only use Aepto's standard domains.
2
Configure DNS

Add a CNAME record in your DNS settings pointing your custom domain to Aepto's status page service:

Type: CNAME
Name: status (or your subdomain)
Value: status.aepto.com
TTL: 3600 (1 hour)

DNS changes can take 5-15 minutes to propagate, sometimes up to 24 hours depending on your DNS provider.

3
Validate & Activate

Return to your status page settings and click "Validate Domain". Aepto will check your DNS configuration and automatically set up your custom domain.

Automatic Setup: Once validated, Aepto handles SSL certificates, domain configuration, and white-labeling automatically.
Troubleshooting
  • DNS Not Propagated: Wait 5-15 minutes after adding CNAME record, or up to 24 hours
  • Wrong CNAME Value: Ensure it points exactly to status.aepto.com (case-sensitive)
  • Plan Limitations: Upgrade to Professional+ plan if custom domains are not available
  • Domain Already Used: Each custom domain can only be used by one status page

Themes & Customization

Available Themes

Default

Clean, professional design with modern aesthetics

Dark

Dark mode theme for modern interfaces

Minimal

Minimalist design with clean lines and focus on content

Corporate

Professional corporate styling

Brand

Aepto brand colors and identity

Customization Options

Header & Branding
  • Custom page title and subtitle
  • Company logo upload and display
  • Header visibility toggle
  • Favicon customization
Layout Options
  • Service layout: Stacked, single-row, compact
  • Incident display preferences
  • Maintenance banner positioning
  • Responsive design settings
Colors & Styling
  • Theme-based color schemes
  • Custom accent colors
  • Status indicator colors
  • Typography customization

Managing Incidents

Handle service disruptions with confidence. Our incident management system keeps your users informed and your team coordinated.

Incident Response

When downtime occurs

Create Incident

Add title, description, and link affected services in seconds.

Set severity: Minor, Major, Critical
Track status from Investigating to Resolved

Keep Everyone Informed

Real-time communication

Status Page Updates

Real-time updates visible to all visitors

Team Notifications

Keep your team coordinated with updates

Timeline Tracking

Complete incident timeline with timestamps

Learn & Improve

Post-incident analysis

Post-Incident Reports

Share detailed analysis of what happened, why it occurred, and how you'll prevent it in the future.

Build trust with transparency
Continuous improvement insights

Maintenance Management

Plan maintenance windows with confidence. Keep your users informed while you improve your services.

Plan Ahead

Schedule maintenance windows

Set Date & Time

Choose exact start and end times for your maintenance window.

Add detailed description
Link affected services
Track progress automatically

Keep Users Informed

Transparent communication

Status Page Banner

Prominent notification visible to all visitors

Progress Updates

Automatic updates as maintenance progresses

Customizable Display

Control banner visibility and messaging

Hands-Free Operation

Automated status management

Smart Automation
Scheduled → In Progress
Automatically starts when maintenance begins
In Progress → Completed
Automatically completes when maintenance ends
Manual Control
Update status anytime as needed