Contacts
Email alert recipients are managed under Domains, then Contacts. Contacts must verify their address before they receive mail.
- Open Domains -> Contacts and click Add Contact.
- Enter the email (and name if asked) -> save with Add Contact.
- Ask the recipient to open the verification email. If it did not arrive, click Resend on that contact.
- Assign notification types for that contact. Types include website monitoring, content monitoring, renewal reminders, domain notifications, Theft Guard, DNS monitoring, email deliverability, incident reminders, PageSpeed alerts, Domain Watch, domain expense reports, and API Rate Limits.
- For monitoring-specific routing, open the monitoring components preferences UI when shown and click Save Preferences.
For HTTPS callbacks to Slack, Zapier, PagerDuty, or your own endpoints, use Alert webhooks instead of (or in addition to) email.
FAQ
Why is a contact not receiving alerts?
Contacts must verify their email before Aepto sends mail. Confirm verification, enable the right notification types for that person, and check Email history for delivery attempts.
How does email verification work?
After Add Contact, the recipient opens the verification email. If it is missing, click Resend on that contact row under Domains → Contacts.
Can one person get only content monitoring emails?
Yes. Enable only the types you want— for example website monitoring vs content monitoring—and set monitor-specific routing in monitoring preferences when shown.
Do I need contacts for webhooks?
No. Alert webhooks deliver HTTPS events independently. Many teams use both email contacts and webhooks.
Which notification types exist?
Types include website monitoring, content monitoring, renewals, Theft Guard, DNS monitoring, email deliverability, Domain Watch, domain expense reports, API Rate Limits, PageSpeed, incident reminders, and related domain notifications.
More answers: FAQ hub.